Welcome to Shresta Home Foods. These Terms and Conditions outline the rules and regulations for using our website, products, and services. By accessing this website or purchasing our products, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not continue to use our website or services.
“Company,” “we,” “us,” or “our” refers to Shresta Home Foods.
“User,” “you,” or “your” refers to any individual accessing or using our website and services.
“Products” refer to all food items or related services provided by Shresta Home Foods.
1. You must be at least 18 years old to use our website. If you are under 18, you may only use the website under the supervision of a parent or legal guardian.
2. Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.
3. The website content is for your general information and use only and is subject to change without notice.
1. Orders are only accepted through the website or other approved channels.
2. All prices listed are in Indian Rupees (INR) and are subject to applicable taxes.
3. Payment must be completed at the time of placing the order. Accepted payment methods include credit/debit cards, UPI, and other listed options.
1. Orders will be processed and dispatched within the timeframes specified on our website.
2. Delays due to unforeseen circumstances, including weather, strikes, or logistical challenges, are not our responsibility.
3. The customer must ensure the delivery address provided is accurate.
1. Orders can only be canceled within 2 hours of placing the order. After this period, cancellation requests may not be entertained.
2. Refunds will be processed within 7-10 business days in case of cancellations, missing items, or damaged products, as applicable.
3. Refunds will be issued to the original payment method only.
1. We take utmost care to ensure the quality of our products. If you encounter any issues, please contact us within 24 hours of delivery.
2. Our liability is limited to replacing the product or issuing a refund for the defective product.
1. Your personal information is collected, stored, and used in compliance with our Privacy Policy.
2. We will not share your information with third parties without your consent, except as required by law.
All content, including text, images, logos, and designs on this website, is the property of Shresta Home Foods. Unauthorized use, reproduction, or distribution of website content is strictly prohibited.
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of our website signifies your agreement to the revised terms.
These Terms and Conditions are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Guntur, Andhra Pradesh.
For any queries regarding these terms, email us at info@shrestahomefoods.com.